Here’s How You Can Get AT&T to Pay Its Controversial Administrative Fee… in California


Whereas T-Mobile hasn’t completely lived up to its promise for several years get rid of taxes and fees, it’s easy to see why said pledge made such a splash in the first place, no doubt contributing to “Un-carrier’s” rise to silver medal position in terms subscribers among the big three US wireless service providers.

The Major carrier Magenta overshot soon after its acquisition of Sprint, it happens to charge a number of dodgy fees each month, with one in particular causing a lot of criticism, frustration, and ultimately, lawsuits over the years.

Don’t expect to get rich here

A draw lawsuit filed in June 2019 is finally comes to an end, AT&T recently agreed to “create a non-reversible common settlement fund” of $14 million. While that might seem like a bit of money to shell out due to so-called “admin fees” of just a few dollars a month, those dollars have surely added many more millions to AT&T’s coffers since 2019 alone. .
After removing attorneys’ fees and other legal costs from the settlement equation, the $14 million should result in payments of about $15 to $29 for every California AT&T customer who remembers file a complaint on this website before October 29th.
Unfortunately, the settlement only applies to California residents, but on the bright side, current and past postpaid AT&T subscribers should be eligible for the same financial compensation. This will in no way be affected by your time with the carrier or the exact moment you may have decided to ditch AT&T in favor of a less deceptive competitor, although it’s obviously worth bearing in mind. mind that the administrative fees at issue here were (quietly) introduced in 2013.
That calm was understandably the main reason for the widespread customer dissatisfaction that led to this class action lawsuit, though AT&T argued that the charges were “properly disclosed” on everyone’s bills. Because so many people continued to use its services long after presumably noticing the charges on their initial bills, the carrier refused to pay more than $14 million in total to clear the lawsuit.

It could have been better, it could have been worse

Meanwhile, the class action plaintiffs and their attorneys believe the settlement is in everyone’s “best interests”, essentially fearing that AT&T may ultimately win the case and pay no penalties or simply continue to delay the end of the case. an already long three-year contract. legal saga.

Your possible payments of $15 to $29 are estimated to cover between 6 and 11 months of “average” administration costs, which is certainly better than nothing… but does not solve the central problem of this controversy. While undoubtedly misleading, these fees (and others like them) are here to stay, and if AT&T is bothered by this $14 million outlay, there’s nothing stopping it from raising said fees and recouping its loss in some months.

Worse still, current AT&T customers seeking to file a claim and obtain a “reimbursement” of 6-11 months of administrative costs will receive said reimbursement via an “automatic account credit”, from which the carrier can then easily recover. the money by offsetting other taxes.

Former AT&T subscribers, on the other hand, should receive a check in the mail…eventually, unless of course you choose to opt out of the settlement by September 29 with an opt-out request (more details here), in which case you reserve the right to sue AT&T separately in the same matter and seek more money.

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